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Buy Guns Local
09-28-2017
Posted by: Kimberly Kratz

NZ: What sets Donley’s Gun Shop apart from other retailers?

 

DD: We choose our inventory based on customer feedback and stock the most popular guns.

 

I’m adamant about returning phone calls; going above and beyond when it comes to customer service. To some degree, it’s all about who you feel comfortable dealing with. 

 

t NZ: Can you give an example of the benefits of buying from small business?

 

DD: I’m into chainsaws. So, I’ll run to Penn-Holo and pay more. When I have a question, they take the time to explain why I need a particular item. That’s the kind of service we try to maintain here.

 

t NZ: Do customers usually know what they need?

 

DD: I had a lady one time and I knew what she wanted, but I said, “Look, I know what you want and why you want it, but I don’t have it.” I spent an hour with her, and I sent her somewhere else to get it. She [later] became a great customer because she said, “You knew what I needed, and now you’re the one I go to.”

 

t NZ: If someone has never shot before, what do you tell them?

 

DD: First thing is safety. Safety, safety, safety, safety, safety, safety. The first thing I do when someone brings a gun in: I open it to make sure it’s not loaded. I verify it. Next, learn how to reload and don’t start out with an elephant gun. I explain to them what to expect.

 

t NZ: What pastimes do you enjoy?

 

DD: Getting the family and friends together and four-wheeling. I always enjoyed deer camp, the hunting and everything else. Some of the best hunts I’ve ever been on, I never got anything. But at the end of the day, sitting around storytelling, drinking coffee and the campfire—that’s what it’s all about.

 

Visit Donley’s Gun Shop at 1145 West End Boulevard, Quakertown for firearms, ammunition and repairs. 

  • Buy Guns Local

  • Buy Guns Local

  • Buy Guns Local

  • Buy Guns Local

  • Buy Guns Local

  • Buy Guns Local